Mail Trace

Mail Trace allows you to search through and view all emails that have been processed by Area 1, whether or not they were marked with a detection disposition.

You would commonly use Mail Trace to review whether and when an email passed through Area 1, as well as what Area 1 communicated to the following mail provider.

​​ Use Mail Trace

To access Mail Trace in the dashboard:

1. Log in to the Area 1 dashboard Open external link .

2. Select the Search bar.

3. Select Detection Search and then select Mail Trace.

4. Fill out one or more of the following variables:

   • Subject
   • Date Range
   • Recipient (email address)
   • Sender (email address)
   • Message ID

5. Based on your search, you can review the requested information, as well as the assigned Disposition.

6. For additional details about metadata and Area 1 processing and forwarding, select View.